Recent Projects

October 2011-Present (ongoing) – Lightmare Studios: Administration Manager – Substantial participation in process improvement workshop to streamline and improve company processes, processing payroll, editing and reconciling bank transactions (MYOB & Xero), Separation Certificates, Government department and private organisational paperwork, Accounts Payable & Receivable, brainstorming ways to develop and improve processes

October 2011-Present (ongoing) – SmartSource – Conference coordination assistance: researching flights, conference materials, venues, arranging airport transfers, maps for guests; spreadsheet work

October 2010-Present (ongoing) – C3 Church Bridgeman Downs: Project scheduling, Facebook Page maintenance, internet research, proofreading, editing and update to content of entire site c3bd.com; proofreading of c3leadershipcollege.com, proofreading of numerous flyers and brochures

October 2011-May 2012 – Shinezone – Maintenance of Facebook game ‘Flower Shop’ customer support email inbox (reduced 3000-email backlog to 118 logged issues), investigation and problem-solving of player issues and complaints through specialised admin tools to access and copy over player account information, Facebook Page management, passing information from Developers to players, passing reported bugs and suggestions from players to Developers, logging identified bugs into Google Docs for technician followup, providing troubleshooting tips to players and answering player questions

July 2011 – (private client) – Resolve formatting issue with PowerPoint presentation

July 2011 – Qunify – Upload text and image content to server for Facebook game ‘CLASH: Rise of Heroes’

November 2010 – CChange – Entry of substantial amounts of hardcopy survey data into Excel, with formulas